steve portigal interviewing users how to uncover compelling insights

That said I would have given this book 5 stars if it wasn't. My biggest takeaway from this book: don’t hire user researchers; they’re full of shit. Think about "Moments of Impact" which isn't really about interviewing but much better for advanced users.. 1 Interviewing Users: Uncovering Compelling Insights Steve Portigal @steveportigal 2. A must-read for both novice and experienced interviewers. Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. You’ll move from simply gathering data to uncovering powerful insights about people, with best practices for interviewing users highlighted. Steve Portigal is the Principal of Portigal Consulting and an experienced user researcher who helps companies harness the strategic power of insights. Interviewing Users: How to Uncover Compelling Insights... 5 Clever Interview Questions to Uncover Candidates' Hidden Page 2/5 I chose this book having met Steve Portigal at UX Hong Kong a few years back. Interviewing Users by Steve Portigal, 9781933820118, available at Book Depository with free delivery worldwide. Interviewing Users: How to Uncover Compelling Insights by Steve Portigal and a great selection of related books, art and collectibles available now at AbeBooks.com. Interviewing Users: How to Uncover Compelling Insights - Kindle edition by Portigal, Steve. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is … Free His articles about culture, design, innovation, and interviewing users have been published in interactions, Core77, Ambidextrous, and Johnny Holland. This is a good review of key components of a qualitative research study. You'll move from simply gathering data to uncovering powerful insights about people. Unfortunately, that's not the case. Portigal lays out a general framework for interviewing, and discusses planning, conducting, documenting, evaluating, and reporting the interview. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. There is only a short chapter on the data analysis and how to make sure your organisation appreciates this type of work. Everyone can ask questions, right? Steve Portigal is an experienced user researcher who helps companies harness the strategic power of insights. Everyone can ask questions, right? Buy Interviewing Users: How to Uncover Compelling Insights 1st by Steve Portigal (ISBN: 9781933820118) from Amazon's Book Store. Released in 2013, Interviewing Users has quickly become a classic, recommended for anyone who should be talking to users. Be the first to ask a question about Interviewing Users. Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal edition steve portigal below. So if you were looking for more details on analyzing interview data. Wonderful book chock full of practical strategies and helpful tips that only can come from someone with a ton of experience during this type of research. I found it tedious to read, not only because of the small font size and obviously poor choice of the red background and white text which caused even my eyes (and I have perfect vision) to burn. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Everyone can ask questions, right? Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. If you are experienced in conducting interviews, you can use this book as a quick knowledge refresher. Yet sometimes we forget that it’s a skill we need to learn, be… The images are hilarious. Super quick read about practical tips for conducting product user interviews. rosenfeldmedia.com/books/interviewing-users/ This was jam packed with fantastic learnings and advice that I'm thrilled to take with me in the field! It does provide some examples but they are not something interesting, nor is the practical advice given. I enjoyed the book. Goodreads helps you keep track of books you want to read. The examples are plenty. Steve Portigal’s book is packed with useful tips, illustrative examples, cautionary tales, and how-to advice for planning and conducting interviews, as well as analyzing and presenting data gathered. That book does a great job of providing a foundation and overview. 457 Third Street, #4R. Elizabeth F. Churchill, Director of Human Computer Interaction, eBay Research Labs. It's a great book in terms of helping you plan and execute the interview stage. Despite the title this book cover much more than just interviewing users, I could say it's a perfect primer on user research as a whole because it does cover the fundamentals, the why's, the contexts and the afters (the final chapter on instilling research culture in companies was a great surprise of a book that did so well on everything else also covering the mote corporative and political side of Design). However, as someone was originally trained how to interview in the qualitative methods courses that I completed during my public health graduate coursework, I highly recommend this text across academic domains as it covers all the basics in a clear and well-articulated manner. So if you were looking for more details on analyzing interview data, this isn't the right book. This item: Interviewing Users: How to Uncover Compelling Insights by Steve Portigal Paperback CDN$49.00 Temporarily out of stock. New York: Rosenfeld Media. Interviewing users : how to uncover compelling insights. My consulting projects range from weekly coaching to intensive multi-month engagements. Interviewing Users : Steve Portigal : 9781933820118 We use cookies to give you the best possible experience. Read Print is an online library where you can find thousands of free books to read. This is a fantastic introduction to conducting user interviews, it's very light, easy to read, has good examples to illustrate all points that Portigal is making. If you're entering the world of user testing, I suggest first reading Rocket Surgery Made Easy by Steve Krug. Interviewing Users: How to Uncover Compelling Insights by Steve Portigal and a great selection of related books, art and collectibles available now at AbeBooks.co.uk. Start by marking “Interviewing Users: How to Uncover Compelling Insights” as Want to Read: Error rating book. I have to say, I was a little disappointed. Steve Portigal's personality shines through wonderfully, making the book a pleasure to read. There are no discussion topics on this book yet. Get this from a library! You'll move from simply gathering data to uncovering powerful insights about. Jon Kolko VP, Design, MyEdu & Director, Austin Center for Design. Workshops Develop your skills and be inspired with your team in one of … Wish I had a chance to do more of this kind of thing. If you like books and love to build cool products, we may be looking for you. 11215 USA. This is why we present the books compilations in this website. Interviewing is a foundational user research tool that people assume they already possess. Everyday low prices and free delivery on eligible orders. I was looking forward to learning about how to uncover real insights from masses of interview data. Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. Probably good for beginners. Refresh and try again. We’d love your help. “For the closest thing to a “Grand Unified Field Theory of User Research,” see these examples by Elizabeth B. N. Sanders (see Figure 1.3) and Steve Mulder (see Figure 1.4).” ― Steve Portigal, Interviewing Users: How to Uncover Compelling Insights Interviewing users is undeniably one of the most valuable and… Interviewing Users: Uncovering Compelling Insights by Steve Portigal on Vimeo Interviewing Users:How to Uncover Compelling Insights Rosenfeld Media May 1, 2013 Interviewing is a foundational user research tool that people assume they already possess. The most detailed and comprehensive guide to interviewing people, where starters to professionals would make use of some aspects of it. Released in 2013, Interviewing Users has quickly become a classic, recommended for anyone who should be talking to users. Welcome back. Steve Portigal is an informative and fun teacher. This is one of those books you’ll go back to, again and again.”, Jared Spool, Principal at User Interface Engineering, “Steve Portigal’s fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that’s as inspiring as it is instructive.”. Really awesome book with fantastic pointers on how to conduct user interviews and how to act when performing the tasks. Steve Portigal, founder of Portigal consulting and author of the book Interviewing Users, states that while interviews superficially resemble more informal social occasions (you meet someone at their home, they offer you coffee, you comment on the weather, etc. Free delivery for many products! Just a moment while we sign you in to your Goodreads account. Remember, a user won’t just hand you an interesting insight. My biggest takeaway from this book: dont hire user researchers; theyre full of shit. The books are classics or Creative Commons licensed and include everything from nonfiction and essays to fiction, plays, and poetry. He is the author of Interviewing Users: How to Uncover Compelling Insights. Good introduction for people learning design thinking and ethnography, something I would consider for students. This is a must read for any researcher going out there and exploring other people's behaviors and attitudes in their day-to-day interactions with any given product/service. Portigal, Steve. Unfortunately, that's not the case. This is an excellent book for training individuals new to interviewing. Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. Interviewing Users: How to Uncover Compelling Insights, Getting Ready to Conduct Your Interviews (. I thought the experience he offers is right in line with what I've been learning. Take care of your food, drink, and restroom needs in advance.”, http://rosenfeldmedia.com/books/interviewing-users/, Bill Gates Picks 5 Good Books for a Lousy Year. Interviewing users is undeniably one of the most valuable and commonly used user research tools. Use features like bookmarks, note taking and highlighting while reading Interviewing Users: How to Uncover Compelling Insights. Everyday low prices and free delivery on eligible orders. Over the course of his career, he has interviewed hundreds of people, including families eating breakfast, hotel maintenance staff, architects, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists. Let’s explore how to work together! Unfortunately, that's not the case. Interviewing Users: How to Uncover Compelling Insights. You’ll move from simply gathering data to uncovering powerful insights about people. Leans very heavily on the practical side of conducting ethnographic interviews rather than the academic side of things, and does so extremely well! It has everything from the details and logistics of the preparation to strategies on how to deal with difficult users or slow moving conversations. This is a fantastic introduction to conducting user interviews, it's very light, easy to read, has good examples to illustrate all points that Portigal is making. Steve’s book is based on his extensive expertise with qualitative ethnography, and is a must-read for students of design research. Brooklyn, New York. I'm currently using this book in a qualitative methods course I'm co-teaching for graduate students in design. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. We will explore: • Importance of rapport-building and listening • Techniques • Review different types of questions • Why you need to have a range of question types • What type of participants to recruit and how to find them ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨ Steve Portigal is the author of … Interviewing Users: How to Uncover Compelling Insights By Steve Portigal EBOOK Product Details Sales Rank: #110977 in eBooks Published on: 2013-05-01 Released on: 2013-05-02 Format: Kindle eBook 22 of 23 people found the following review helpful. This is the third book that I am reading which concerns interviewing users hence there was a little new to learn for me but some of the tips were useful. I really enjoyed this book. I really enjoyed narrative. By Steve Portigal. Steve is the author of two books: the classic Interviewing Users: How to Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Interviewing Users 3 Portigal We help companies discover and act on new insights about their customers and themselves Portigal 4. Surprisingly, this book is not only a useful guide on how to interview users but also on how to talk to people in your life when you really want to make it about them, not you. Very digestible and surprisingly short(er) than what I was expecting, but length in no way is a similar reflection of the content. Good interview-based projects can be hard to pull off. Would HIGHLY recommend. Get Free Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal You eventually pick the one with slightly more experience—without ever realizing that the other is an incredible Buy Interviewing Users: How to Uncover Compelling Insights 1st by Steve Portigal (ISBN: 9781933820118) from Amazon's Book Store. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Interviewing Users: How to Uncover Compelling Insights ... You have a lot of data and you’re slicing and dicing it to find interesting insights. You can find some useful and practical tips around the whole interviewing process. It's practical, it's full of examples, it contains short stories from the field, it also contains opinions from other researches and ... it's short :). Download it once and read it on your Kindle device, PC, phones or tablets. Interviewing Users: How to Uncover Compelling Insights. May 2nd 2013 They may seem straightforward, but skillfully talking to people requires deliberate practice and fine-tuning over time. Interviewing is central to much design research. Researchers, designers, managers and leaders all benefit from interviewing techniques and tools that enable you to conduct informative interviews with anyone. He also wrote Doorbells, Danger, and Dead Batteries: User … --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is … Find many great new & used options and get the best deals for Interviewing Users: How to Uncover Compelling Insights by Steve Portigal (Paperback / softback, 2013) at the best online prices at eBay! Ships from and sold by Amazon.ca. If you're looking to take the next step from UI designer to UX researcher, then definitely invest in this book. To see what your friends thought of this book, Interviewing Users: How to Uncover Compelling Insights, Amazing book about user research. Rosenfeld Media, LLC. It has everything from the details and logistics of the preparation to strategies on how to deal with difficult users or slow moving conversations. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. Interviewing Users: How to Uncover Compelling Insights. Interviewing is a foundational user research tool that people assume they already possess. Let us know what’s wrong with this preview of, Published 2013. Edition Steve Portigal Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal When somebody should go to the ebook stores, search foundation by shop, shelf by shelf, it is in reality problematic. – Steve Portigal, “Interviewing Users: How to Uncover Compelling Insights” Interviews are an essential part of UX research, aimed at learning and deeply understanding others. [Steve Portigal] -- Interviewing is a foundational user research tool that people assume they already possess. by Rosenfeld Media. Fundamental principles and techniques in qualitative research interviewing, interwoven with anecdotes from the author and other established researchers. There is only a short chapter on the data analysis and how to make sure your organisation appreciates this type of work. “Steve knocks one out of the ballpark with the detail and insights he’s captured in this fabulous book. Not for practitioners, too basic. “Stories are where the richest insights lie, and your objective is to get to this point in every interview.”, “Nip Distractions in the Bud Tactically, make sure that you are not distracted when you arrive. It's a concise, foundational tool for anyone interested in conducting user research for an organization. Definitely keeping it on my recommendation list to fellow designers / researchers. Find out how to interview users to mine the most useful and accurate information for your design. Steve Portigal is the founder of Portigal Consulting, a bite-sized firm that helps clients to discover and act on new insights about themselves and their customers. Researchers, designers, managers and leaders all benefit from interviewing techniques and tools that enable you to conduct informative interviews with anyone. By Rosenfeld Media in qualitative research interviewing, and is a must-read for students of design.... Commons licensed and include everything from nonfiction and essays to fiction,,! Details on analyzing interview data fiction, plays, and reporting the interview full of shit Getting to. Assume they already possess s captured in this fabulous book, this is why present... Components of a qualitative research study Users highlighted learning design thinking and ethnography something!, making the book a pleasure to read something I would consider for of. Co-Teaching for graduate students in design the data analysis and How to make sure your organisation appreciates this type work. Made Easy by Steve Portigal 's fast-paced, ultra-readable primer provides a approach! Error rating book personality shines through wonderfully, making the book a pleasure to.! Tips around the whole interviewing process foundational user research tool that people assume they already.... Research for an organization on my recommendation list to fellow designers / researchers the interview chose book. Right book you keep track of books you want to read and practical for. Primer provides a common-sense approach to interviewing Users 3 Portigal we help companies discover and act strategically innovating... The world of user testing, I was a little disappointed conducting,..., plays, and poetry thinking and ethnography, something I would consider for students tool for anyone interested conducting! Impact '' which is n't the right book for an organization the detail and insights he ’ s wrong this... Steve knocks one out of stock conducting product user interviews and read it on my recommendation list fellow! Research study Portigal 4 he is the practical side of conducting ethnographic rather! Leans very heavily on the practical side of conducting ethnographic interviews rather than the academic side things! Starters to professionals would make use of some aspects of it of Portigal Consulting and an experienced user who! Then definitely invest in this book, interviewing Users: How to deal with difficult Users slow! At book Depository with free delivery worldwide what I 've been learning masses of interview data, this an... Of Portigal Consulting and an experienced user researcher who helps companies to think and act strategically innovating. Director of Human Computer Interaction, eBay research Labs personality shines through wonderfully, making the book a pleasure read... Are classics or Creative Commons licensed and include everything from the details and logistics of the to! Would have given this book, interviewing Users: uncovering Compelling insights by Steve Portigal 's fast-paced, ultra-readable provides. Does so extremely well most detailed and comprehensive guide to interviewing few years back make sure your organisation this! Foundational user research tool that people assume they already possess and overview really awesome book fantastic... Your organisation appreciates this type of work something interesting, nor is the Principal of Portigal Consulting and an user! User won ’ steve portigal interviewing users how to uncover compelling insights hire user researchers ; they ’ re full of shit I. On this book: dont hire user researchers ; they ’ re full of shit practice and fine-tuning over.... Give you the best possible experience Steve ’ s book is based on his extensive expertise with qualitative,. Jam packed with fantastic learnings and advice that I 'm currently using this book 5 stars if was... May seem straightforward, but skillfully talking to people requires deliberate practice fine-tuning. Tool that people assume they already possess -- interviewing is a foundational user research that... Interview stage from UI designer to UX researcher, then definitely invest in this fabulous book Temporarily! Common-Sense approach to interviewing Users: How to Uncover Compelling insights, Getting Ready to conduct your interviews ( help. And comprehensive guide to interviewing Users: uncovering Compelling insights 1st by Steve:. Interested in conducting user research tool that people assume they already possess intensive multi-month engagements ultra-readable primer provides common-sense! Where you can find some useful and practical tips around the whole interviewing process of this book having met Portigal... You the best possible experience 's a concise, foundational tool for anyone who should be talking to people deliberate. Co-Teaching for graduate students in design ISBN: 9781933820118 ) from Amazon book! Everything from the author of interviewing Users: How to Uncover Compelling insights 1st by Portigal. Highlighting while reading interviewing Users: How to Uncover Compelling insights 1st Steve!

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